NEED TO RETURN AN ITEM? Simply write our customer service department for your return authorization. Please provide us with your phone number.
20% RESTOCKING FEE APPLIES (Shipping charges are not refundable. Customer returns merchandise at own expense. CLAIMS AND SHORTAGES MUST BE REPORTED WITHIN 3 DAYS OF RECEIPT OF SHIPMENT. ALL PACKING MATERIAL MUST BE SAVED.
SHIPPING INFORMATION
Orders are processed, packaged and out the door within 24 hours. ESTIMATED SHIPPING DAYS, F.O.B. NORWOOD, MA VIA UPS GROUND SERVICE:
East Cost ► 1 to 2 days
Central ► 3 to 4 Days
West Cost ► 4 to 5 Days
ORDERS PLACED DURING THE WEEKEND WILL BE SHIPPED ON MONDAYS.
BACK ORDERS Back orders if valued at $ 20.00 or more, are followed through and are shipped promptly upon merchandise arrival.
SHIPPING CHARGES Determined by weight of parcel and UPS rates.